Desktop Engineer

Desktop Engineer

Location: London (On-site)

Salary: Competitive

Permanent

Desktop Engineer | Finance & Trade | Permanent | Central London (on site) | Salary Negotiable

About the company:

This opportunity is with a leading quantitative trading firm at the forefront of innovation, combining cutting-edge technology with advanced mathematical modelling to navigate the dynamic global markets. You’ll work alongside brilliant minds from diverse backgrounds who collaborate on sophisticated trading strategies that drive company success.

Strong commitment to technology, leveraging in-house systems and advanced data analytics to make informed, data-driven decisions in real-time. Actively exploring emerging technologies, from machine learning to distributed systems, to stay ahead in a rapidly evolving landscape.

Key responsibilities:

• Provide 1/2/3 line technical support for automated and manual trading environments, including in-house and third-party applications.
• Collaborate with Linux, Network, and Cybersecurity administration teams to monitor systems and troubleshoot issues in real-time.
• Manage the entire IT infrastructure in close collaboration with the IT Engineering team.
• Engage in technical problem-solving, diagnosing and resolving issues at the desktop, server, and network levels.
• Listen patiently to end-users, analyze problems, and provide timely resolutions.
• Contribute to the IT Operations group overseeing a mixed Linux and Windows environment across multiple continents.
• Ensure colleagues can focus on their daily work by making impactful decisions.

Requirements:

• You have a full right to work in the UK and have worked with a finance, investment banking, trade research or asset management firm for longer than 5 years.
• You possess a solid foundation in information technology and networking principles, with technical proficiency in networking, programming, or system administration.
• Your knowledge and training in Windows Desktop/Server Operating Systems and best practices in a production environment are strong.
• You have a working knowledge of Active Directory, Group Policy, and other common Windows administration subsystems.
• Your verbal communication skills are clear, concise, and empathetic.
• You excel in written communication, including documenting technical procedures and maintaining knowledge base articles for users and fellow Engineers.
• You are open to occasional evening or weekend work.
• Familiarity with the Linux operating system and computing environment is a bonus.
• Technical proficiency in programming or scripting for the Windows platform, particularly PowerShell, is a bonus.
• A degree in STEM or related subjects is preferred but not required.